§ 03 / CASE FILES
§ Selected engagements
A sample of the work — names changed, results real.
Every business below came to us with a specific operational problem. Each case file outlines what we found, what we built, and what changed.
CASE-0472024
Boutique hotel group, Vientiane
Full SOP manual across five departments — front office, F&B, housekeeping, maintenance, and finance. Staff onboarding cut from eight weeks to two.
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CASE-0522024
Restaurant chain, four locations
Standardized kitchen procedures, costing system, and daily reporting. Food cost variance across locations dropped from 11% to under 3%.
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CASE-0382023
Textile manufacturer, Savannakhet
Quality control SOPs, inventory system, and accounting redesign for export-grade compliance. Audit-ready within ten weeks.
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CASE-0412024
Cross-border logistics firm
Dispatch SOPs, customs documentation workflow, and an end-to-end accounting redesign. Closing time reduced from 18 days to 5.
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CASE-0452024
Multi-store retail brand
Inventory and POS SOPs across seven stores plus monthly close procedures. Stock variance reduced 78% in the first quarter.
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CASE-0532024
Architecture & design studio
Project-management SOP, billing system, and a job costing framework. Studio owner stopped working weekends within two months.
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CASE-0502024
Riverfront resort, Luang Prabang
Pre-opening SOP package — every department documented before the doors opened. Resort hit profitability in month three.
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CASE-0552025
Specialty coffee roastery
Roasting, packaging, and wholesale SOPs alongside a costed pricing model. Wholesale orders doubled in six months.
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CASE-0492024
Accounting practice modernization
A complete redesign of an existing accounting practice’s own internal procedures. Client onboarding time fell by 60%.
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§ YOUR CASE FILE
Could the next file be yours?
Tell us what you’re building and we’ll tell you honestly whether we can help, where to start, and what a project would look like.
Retail, Logistics, Services
CoverageAcross Lao PDR